Shipping policy

Shipping Origin

Orders are shipped from our warehouses in the United States or China, depending on product availability and inventory allocation at the time of purchase.

We select the fulfillment location that allows us to deliver your order as efficiently as possible.

Order Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed.

Please note that processing times may be extended during peak seasons, product launches, or promotional events.

Estimated Delivery Time

Once your order has shipped, estimated delivery time is:

  • 5–8 business days

For international shipments, delivery times may vary due to customs clearance procedures. In rare cases, orders may take up to 30 business days to arrive.

If 30 business days have passed since shipment and your order has not been delivered, please contact us through our Contact Page, and our team will assist you promptly.

Tracking Information

Tracking information is provided for most orders once they are shipped.

Please be aware that tracking updates may be limited or unavailable in certain countries or regions due to local carrier restrictions. This is outside of our control.

Customs, Duties & Taxes

We make every reasonable effort to minimize the likelihood of customs duties or import taxes.

However, customs policies vary by country. Any duties, taxes, or additional fees imposed by local authorities are the responsibility of the customer.

Shipping Carriers

We partner with reliable global logistics providers, including:

  • Amazon Logistics

  • USPS (United States Postal Service)

  • YunExpress Logistics

Shipping costs and delivery timelines are determined based on the carrier selected for your order and the destination.